Do you like a challenge? How about being on the forefront of innovation? Or being around really smart people? If yes, then picture yourself working at ZeOmega and building a successful career. Explore an exciting career with us.
For our technology group we are seeking people with experience in building Internet-based systems on Unix platforms. Individuals with skills in Python, Zope, Plone, Java, MS SQL, Oracle, PostgreSQL, MySQL, MQ Series, Apache, Linux, other FOSS platforms may apply.
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| Sl. No. | Current Openings | Experience | Job Location |
|---|---|---|---|
| 1. | Business Analyst - Healthcare | Above 5 years | Texas |
| 2. | Customer Support Representative | Above 2 years | Texas |
| 3. | Project Manager - Healthcare | Above 3 years | Texas |
| 4. | Client Relations - Clinical Support (Demo & Training) | Above 5 years | Texas |
| 5. | Python Developers | Above 2 years | Texas |
| 6. | Systems Operations Engineer | Above 5 years | Texas |
| 7. | Healthcare Implementation Manager | Above 5 years | Texas |
| 8. | Health Plan Solution Architect(Technical) | Above 5 years | Texas |
| 9. | Marketing Copywriter | Above 5 years | Texas |
ZeOmega is a leading provider of web-enabled and rules-driven workflow software for integrated care management. Our software solutions transform traditional episodic-based care management into a proactive and collaborative population healthcare management paradigm.
We build solutions to facilitate collaboration among stakeholders enabling clients to implement disparate health care management strategies for overall improvement in quality of care, member satisfaction and cost savings.
Job Title:Business Analyst
We currently have an opportunity for a Business Analyst to join this organization.
The responsibilities of this position will include:
- Gathering and analyzing customer data and user requirements, understanding and interpreting user needs and goals into solutions.
- Identify end-user needs, document business requirements and develop functional requirements specifications for the same.
- Working with subject matter experts, IT professionals, and software developers to define project scope and objectives.
- Design and develop usability test plans, conduct usability tests, and provide recommendations based on test results.
- Define business process flows and work flows.
- Will work closely with the lead architects and analysts to develop assessments and project plans.
- Represent the organization in client meetings, document meeting outcomes, and coordinate all internal and external follow-ups to close issues in support of the project requirements.
- Collaborate with system architect and development leads to document all software changes necessary to meet the requirements project request.
- Candidates with proven business analysis and systems analysis experience in an IT environment.
- Must have experience working with users and supporting IT development teams in defining IT solutions.
- Must be able to translate business requirements into functional requirements for developers.
The ideal candidate will possess the following qualifications:
- Bachelor's degree in Healthcare Administration, Business, Computer Science or related field or equivalent job experience.
- Minimum of 3 years of work experience defining business requirements for highly-complex computer systems (preferably Healthcare systems), including scope definition and coordinating the analysis, design, and testing of computer software applications.
- Experience using techniques such as UML, and use cases desirable.
- Strong analytical ability to solve business and technical problems.
- Advanced interpersonal skills to work collaboratively with technical personnel, clinical staff, consultants, vendors, and senior staff.
- Experience in defining business process flows and work flows.
- Experience in the full System Development Life Cycle (SDLC) with understanding of a variety of technologies and platforms such as web, client/server, entity-relationship diagrams (ERDs), relational database concepts and object-oriented programming.
- Proven ability and desire to build teams and deal constructively and effectively with conflict.
- Excellent written and oral communication skills.
- Must have strong understanding of and experience with the software development life cycle.
- Solid history of establishing and meeting work schedules with limited time frames and under tight deadlines.
- Self motivated and able to work without close supervision.
- Extensive and comfortable use of MS-Office products (Word, Excel, Visio, PowerPoint, Outlook), Webex, GoTo Meeting and other productivity tools.
ZeOmega is at the forefront of innovation. Our employees enjoy challenges and work in a collaborative environment. We offer a culture where motivated and technology driven employees can flourish, experience professional fulfillment and reach their highest potential. We also offer a compensation and benefits package including medical, dental, vision, life insurance, disability, and paid time off.
How to Apply:
Please submit your resume and salary requirements to and reference Job Title: Business Analyst in the email subject line. ZeOmega is an Equal Opportunity Employer. www.ZeOmega.com
ZeOmega is looking for Customer Support Representative(s) to join our Frisco, TX office. The CSR will work with ZeOmega's clients in providing telephonic and online support for our software installations at these clients.
Responsibilities :
- Be the primary contact for communicating and coordinating all support issues for selected ZeOmega clients.
- Monitor and answer support calls through telephone and e-mail.
- Record information on issues reported by clients in the issue tracking database.
- Evaluate all technical issues and refer them to relevant technical personnel as appropriate.
- Analyze customer issues using troubleshooting techniques.
- Escalate issues to supervisors as appropriate.
- Assist customers with resolution and closure of the issues.
- Provide appropriate reports to management on a timely basis.
- Perform other support duties as required.
- Stay informed of the latest developments in ZeOmega's solutions, healthcare domain and customer needs.
Qualifications :
- Associate's / Bachelor's degree in Computer Science or related field.
- Atleast 2 years of experience in providing customer support for enterprise software solutions.
- Experience or knowledge of healthcare payers required.
- Good written and oral communication skills required.
- Strong client management skills required.
- Good analytical and trouble shooting skills required.
- Experience in care management preferred.
This position is contingent upon a successful clearance of background checks, including, but not limited to reference, criminal & drug screening.
Please send your resume to
ZeOmega is a leading provider of web-enabled and rules-driven workflow software for integrated care management. Our software solutions transform traditional episodic-based care management into a proactive and collaborative population healthcare management paradigm.
We build solutions to facilitate collaboration among stakeholders enabling clients to implement disparate health care management strategies for overall improvement in quality of care, member satisfaction and cost savings.
Job Title:Project Manager
We currently have an opportunity for a Project Manager to join this organization.
The responsibilities of this position will include:
- Provide a proactive interface with client representatives and groups regarding business needs and determine essential requirements through effective communication.
- Adherence to project deliverables per the client/project requirements.
- Critically evaluate information gathered from multiple sources, reconcile conflicts, and decompose high-level information into details, abstract up from low-level information for general understanding.
- Determine user requests from the underlying true needs and distinguish solution ideas.
- Define project objectives and develop project plan & estimation. Understand basic project planning techniques, define tasks and identify critical path.
- Validate data obtained and expose new areas for elicitation.
- Work with a vast array of information gathered during elicitation. Analysis and manage rapidly changing information.
- Participate in a collaborative team environment functioning with iterative methodology.
- Periodic reporting on project status, project performance, and project milestones for adherence to overall project planning and compliance.
- Plan and ensure optimal resource utilization (Hardware, Software, Human Resource, etc).
- Effectively manage the team and the performance by mentoring, motivating and monitoring.
- Analyze training requirements of team and implement training plans; ensure team is updated on latest trends and best practices in technology.
- Negotiate priorities and resolve conflicts among project stakeholders.
The ideal candidate will possess the following qualifications:
- BA/BS degree in Computer Science or related field.
- 3+ years in a Business Analyst/Project Management role.
- Ability to handle customer issues sensitively and sensibly.
- Ability to establish priorities, work independently, and proceed with objectives without supervision.
- Ability to handle and resolve recurring problems.
- Must be able to communicate clearly, concisely, and appropriately within a wide range of audiences.
- Knowledge of RDBS concepts and database schemas highly preferred.
- Experience with Interfaces issues highly preferred.
- Healthcare industry knowledge highly preferred.
- PMI Certification highly preferred.
ZeOmega is at the forefront of innovation. Our employees enjoy challenges and work in a collaborative environment. We offer a culture where motivated and technology driven employees can flourish, experience professional fulfillment and reach their highest potential. We also offer a compensation and benefits package including medical, dental, vision, life insurance, disability, and paid time off.
How to Apply:
Please submit your resume and salary requirements to and reference Job Title: Project Manager in the email subject line. ZeOmega is an Equal Opportunity Employer. www.ZeOmega.com
ZeOmega is a leading provider of web-enabled and rules-driven workflow software for integrated care management. Our software solutions transform traditional episodic-based care management into a proactive and collaborative population healthcare management paradigm.
We build solutions to facilitate collaboration among stakeholders enabling clients to implement disparate health care management strategies for overall improvement in quality of care, member satisfaction and cost savings.
Job Title: Clinical Support - Demo and Training
We currently have an opportunity for a Clinical Support-Demo and Training individual to join this organization. This position will provide support to the client relations department to educate clients on the products and solutions of ZeOmega, by demonstrating the product suite over web based tools and/or onsite presentations. The position will work closely with multiple stakeholder groups including research and development.
The responsibilities of this position will include:
- Demonstrate ZeOmega's medical management platform to clients and other stakeholders.
- As a super-user will train pre-sales team, client end-users and new employees on solution functionality, workflow and demo best practices via phone (Webex / GoToMeeting) and/or onsite at the prospect's location.
- Provide product expertise to client groups, deliver presentations, demonstration and train for application systems, as needed.
- Substantially master the flagship products of ZeOmega with a thorough knowledge of the system and be able to demonstrate all features and benefits of the ZeOmega's platform.
- Be able to work closely with our product development team and maintain the demo sites with viable scenarios and workflow solutions for prospects to view.
- Manage and prioritize information or use cases from the RFPs and proposals into the product demonstrations.
- Work closely with product marketing to provide technical literature and sales collateral.
- Re-train periodically on company products to present up-to-date features to clients and employees.
- Assist in integrations, use cases and key metrics that need to be part of the product.
The ideal candidate will possess the following qualifications:
- 6+ years of experience in supporting client relations with an enterprise level clinical product.
- 2+ years overall experience in care management and/or clinical background.
- Bachelor's Degree in healthcare or education preferred; or other degree with relevant work experience.
- Registered Nurse (RN) preferred, or Licensed Practical Nurse (LPN)
- Excellent ability to use web based tools namely Webex, GoTo Meeting, etc.
- Must be able to create, edit and deliver presentations utilizing Microsoft Office suite.
- Ability to speak persuasively and politely to variety of audiences including C-Level executives.
- Ability to assess, create, and modify curriculum and training needs
- Continuously research on the emerging trends and stay up-to-date in healthcare.
- Excellent time-management and organizational skills.
- Highly motivated, self-starter with flawless written and verbal communication skills.
ZeOmega is at the forefront of innovation. Our employees enjoy challenges and work in a collaborative environment. We offer a culture where motivated and technology driven employees can flourish, experience professional fulfillment and reach their highest potential. We also offer a compensation and benefits package including medical, dental, vision, life insurance, disability, and paid time off.
How to Apply:
Please submit your resume and salary requirements to and reference Job Title: Clinical Support - Demo and Training in the email subject line.ZeOmega is an Equal Opportunity Employer. www.ZeOmega.com
Please email your resume to
ZeOmega is a leading provider of web-enabled and rules-driven workflow software for integrated care management. Our software solutions transform traditional episodic-based care management into a proactive and collaborative population healthcare management paradigm.
We build solutions to facilitate collaboration among stakeholders enabling clients to implement disparate health care management strategies for overall improvement in quality of care, member satisfaction and cost savings.
Job Title:Systems Operations Engineer
We currently have an opportunity for a Systems Operations Engineer to join this organization.
The responsibilities of this position will include:
- Provide daily operational support of the Software as a Service infrastructure. This would include review of operational logs; backup and replication activities; platform security alerts and patch requirements; and tracking of performance metrics.
- ZeOmega SaaS infrastructure currently consists of Windows and Red Hat/Centos servers, Oracle and MS SQL database servers, VMware hosts, Gigabit Ethernet switches and iSCSI Storage.
- Work closely with key team members both offshore and onsite at all levels of the organization. Will interact tactfully with internal and external IT organizations, as necessary to perform the role effectively.
- Participate in client-facing meetings and support calls for SaaS clients to help resolve problems or answer questions.
- Participate in the planning and implementation of changes to the infrastructure. Recommend changes required to improve the performance or stability of the infrastructure.
- Must have thorough knowledge of security operations activities.
- Provide training to the internal and external staff as needed regarding the infrastructure setup for the company's product offerings.
- Perform server software installations and upgrades.
- Monitor, analyze and troubleshoot system environments, maintain appropriate version control, administration of scripts for file manipulation and programming access to multiple environments; Conduct synchronization of data and programs across environments.
- Provide 24x7 support for related escalations from the technical team both offshore and onsite along with the SaaS resources is mandatory.
- Create and support deployment scripts and manager deployments to staging and production.
- Setup and maintain Wiki and other corporate support software.
- Setup and maintain Subversion and Git code management environment.
- Build and support development environment(s), as needed.
- Support and test disaster recovery environment. Verify that the DR environment will be able to support the current SaaS environment.
- Set up and maintain system monitoring and automate alerts for applications, database servers. Also install and support any other tools required to manage patches, upgrades, and other activities.
The ideal candidate will possess the following qualifications:
- 5+ years experience with various server technologies, data center operations, server hardware and software solutions including Linux and Windows. This should also include operation of virtualized infrastructure (VMWare, Xen, HyperV).
- 5+ years performance monitoring, troubleshooting, and problem management experience for web-based architectures using Nagios and other open source tools.
- 5+ years UNIX experience of some variety.
- 3+ years building secure, scalable, stable and manageable production systems with server technologies and related 3rd party solutions.
- 3+ years network infrastructure experience. This should include switch configuration and change management processes; VPN setup and support; and basic router configuration.
- 3+ years iSCSI storage area network experience.
- Experience must include hosted application installation, upgrade, and maintenance.
- Experience with database administration, version control and custom programming is a plus.
- Excellent written and oral communication skills.
- Ability to support application 24 x 7 x 365 as part of team.
- Health care provider and patient care / care management applications systems experience is highly desirable.
- Familiarity with SAS 70, SOX, ITIL, PCI and other compliance regimes is highly desired.
ZeOmega is at the forefront of innovation. Our employees enjoy challenges and work in a collaborative environment. We offer a culture where motivated and technology driven employees can flourish, experience professional fulfillment and reach their highest potential. We also offer a compensation and benefits package including medical, dental, vision, life insurance, disability, and paid time off.
How to Apply :
Please submit your resume to and reference Job Title: Systems Operations Engineer in the email subject line. Mention the specific systems that you have installed, configured and supported along with any certifications that you have earned and specialized training you have completed. ZeOmega is an Equal Opportunity Employer. www.ZeOmega.com
ZeOmega is a leading provider of web-enabled and rules-driven workflow software for integrated care management. Our software solutions transform traditional episodic-based care management into a proactive and collaborative population healthcare management paradigm.
We build solutions to facilitate collaboration among stakeholders enabling clients to implement disparate health care management strategies for overall improvement in quality of care, member satisfaction and cost savings.
Job Title:Healthcare Implementation Manager (Z-TX 012-11)
We currently have an opportunity for a Healthcare Implementation Manager join this organization.
The responsibilities of this position will include:
- Responsible for achieving high quality, expedited implementations of ZeOmega's care management software, identifying and achieving client strategic objectives.
- Providing leadership and guidance in all aspects of the sales cycle in addition to care management business processes - Utilization Management, Disease Management, Case Management, Member Services and Appeals, Medicare and Medicaid business processes.
- Planning & managing all aspects of Implementation of ZeOmega's care management software and integrating with EHR applications; compliance and quality standards including NCQA, HEDIS and URAC; concurrent Implementations (SAAS - Software as a service).
- Managing financial and business objectives including contract revenue, value-add revenue, renewals, expenses and margins and accounts receivable targets.
- Overseeing large scale healthcare system implementations priorities; Manage and monitor client satisfaction, and recommend appropriate strategies, tactics and operational initiatives to continuously enhance client satisfaction and Implement State Medicaid programs
- Preparing reports for company and Clients.
- Overseeing cost, schedule, scope, and quality of all activities and deliverables.
- Creating detail project assessments and work orders/SOW.
- Provide communication about the status of the project to the appropriate individuals/groups including physicians, clinical personnel, technical and revenue cycle personnel.
- Ability to manage all aspects of the EHR integration representing the end user community, ensuring that changes to the clinical and business processes are fully documented to support new technology products, and providing oversight to IT related activities that support the HER; assist with the implementation of client reporting needs per compliance requirements.
- Assessment of HL7 protocol's at the specification level.
- Understanding both new business development and consulting methodology
- Presentation and communication skills sufficient to discuss EHR applications, implementation of care management software, Medicaid and Medicare business processes.
- This is a Full Time M-F 40 hr week position.
The ideal candidate will possess the following qualifications:
- Master's Degree or equivalent in Computer Science, CIS, Engineering (any branch) or related
- Applicant must have US work authorization
ZeOmega is at the forefront of innovation. Our employees enjoy challenges and work in a collaborative environment. We offer a culture where motivated and technology driven employees can flourish, experience professional fulfillment and reach their highest potential. We also offer a compensation and benefits package including medical, dental, vision, life insurance, disability, and paid time off.
How to Apply :
Please submit your resume to and reference Job Title: Healthcare Implementation Manager (Z-TX 012-11) in the email subject line.ZeOmega is an Equal Opportunity Employer.
ZeOmega is a leading provider of web-enabled and rules-driven workflow software for integrated care management. Our software solutions transform traditional episodic-based care management into a proactive and collaborative population healthcare management paradigm.
We build solutions to facilitate collaboration among stakeholders enabling clients to implement disparate health care management strategies for overall improvement in quality of care, member satisfaction and cost savings.
Job Title:Health Plan Solution Architect (Technical)
We currently have an opportunity for a Health Plan Solution Architect (Technical) joins this organization.
The responsibilities of this position will include:
- Analyze and support client activities to eliminate gaps or inconsistencies in the initial solution, design or deliverables.
- Provide technical direction and mentoring for all project resources.
- Provide feedback to the product groups and development teams on features and functionalities.
- Analyze and coordinate aspects of solution development and architecture.
- Research existing business environment including trends, best practices and company preferred open-source architectural frameworks.
- Interact with other teams to provide end-to-end solutions by working on business issues.
- Keep abreast of new developments in the industry.
- Applicant must be authorized to work in the United States.
- Must have experience working with users and supporting IT development teams in defining IT solutions.
- Must be able to translate business requirements into functional requirements for developers.
The ideal candidate will possess the following REQUIREMENTS:
- Associate's degree or equivalent or 2 years college in Information technology, Computer Science, Economics, or a related field.
- 3 years of experience implementing User Interfaces.
- Job may require some travel within the United States with expenses paid by the employer.
- Advanced interpersonal skills to work collaboratively with technical personnel.
- Proven ability and desire to build teams and deal constructively and effectively with conflict.
- Excellent written and oral communication skills.
- Solid history of establishing and meeting work schedules with limited time frames and under tight deadlines.
- Self motivated and able to work without close supervision.
ZeOmega is at the forefront of innovation. Our employees enjoy challenges and work in a collaborative environment. We offer a culture where motivated and technology driven employees can flourish, experience professional fulfillment and reach their highest potential. We also offer a compensation and benefits package including medical, dental, vision, life insurance, disability, and paid time off.
How to Apply :
Please submit your resume and salary requirements to and reference Job Title: Health Plan Solution Architect (Technical) in the email subject line. ZeOmega is an Equal Opportunity Employer. www.ZeOmega.com
ZeOmega is a leading provider of web-enabled and rules-driven workflow software for integrated care management. Our software solutions transform traditional episodic-based care management into a proactive and collaborative population healthcare management paradigm.
We build solutions to facilitate collaboration among stakeholders enabling clients to implement disparate health care management strategies for overall improvement in quality of care, member satisfaction and cost savings.
Job Title:Marketing Copywriter
We currently have an opportunity for a Marketing Copywriter with a healthcare background to join this organization. This position will provide primary copywriting writing support for our marketing and communications efforts (50%), and lead the proposal and RFP response activities for the organization (50%).
The responsibilities of this position will include:
- Provide writing support for the company's corporate marketing programs, including brochures, white papers, case studies, website, blogs, e-marketing campaigns, and press releases
- Manage the proposal process from RFP review to final submission, which will entail the following activities:
- Coordinate and schedule response activity and necessary team meetings
- Track the status of all proposals and projects and provide update reports to management
- Work closely with other departments within the firm, including product, engineering, sales, client services, and legal to create effective responses for RFP's, RFI's and RFQ's
- Answer and edit RFPs and RFIs
- Ensure that all RFP responses are accurate and up to date and comply with the company's standards of excellence
- Work with subject matter experts to understand the competitive environment for the proposal opportunity, and assist in developing competitive strategies are related to area of expertise
- Perform market research to assist in development of proposals
- Coordinate, collect and assemble RFP materials and responses into a professional format
- Manage the proposal production process ensuring the final proposal product is of high quality, meets all specifications, and delivered to the customer on time
- Develop business relationships among internal associates to ensure effective coordination of proposal generation
- Manage the maintenance of the RFP knowledgebase and work closely with other professionals within the company to develop new content for the knowledgebase
The ideal candidate will possess the following qualifications:
- 5 - 7 years of writing experience in the healthcare space, preferably in healthcare technology solutions
- Prefer experience in preparing proposals and managing RFP processes
- Excellent editing and proofreading skills
- Excellent communication skills (oral and written)
- Bachelor's Degree in relevant field, required
- Detail oriented and quick learner
- Thrives in a fast paced environment; working well under pressure
- Strong organizational and project management skills with a keen attention to detail
- Problem-solving skills
- Strong analytical skills and business acumen
- Ability to work on multiple projects while adhering to strict deadlines and creating quality work
- Strong interpersonal skills
- Strong management skills with the ability to work with all levels of management and staff
- Must be proficient with Word, Excel and PowerPoint
- Position must be Frisco-based
ZeOmega is at the forefront of innovation. Our employees enjoy challenges and work in a collaborative environment. We offer a culture where motivated and technology driven employees can flourish, experience professional fulfillment and reach their highest potential. We also offer a compensation and benefits package including medical, dental, vision, life insurance, disability, and paid time off.
How to Apply:
Please submit your resume and salary requirements to and reference Job Title: Marketing Copywriter in the email subject line. ZeOmega is an Equal Opportunity Employer. www.ZeOmega.com