ZeOmega provides a full range of professional services for a complete end-to-end solution.
Professional services include:
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ZeOmega has a solid track record of successful implementations delivered on time and within budget, leveraging strong expertise in providing IT consulting services and adhering to best practices in SDLC (Software Development Life Cycles). ZeOmega's implementation approach is based on Agile concepts that seek to maximize the speed and the success rate of an implementation. Each implementation has distinct phases that include a needs assessment, design and development, integration, migration, testing, training and finally, user acceptance. Phases include specific deliverables and milestones to enable us to track progress. ZeOmega is a CMMI Level 3 company. Our implementation processes which follow SEI CMMI guidelines are well-defined, customizable, repeatable and continually evolving in core areas of the software development life-cycle such as requirements analysis and management, configuration management, development, testing, project planning, control, and risk management.
Our software applications are designed around the concept of user configurability that ranges from workflows, work lists and data fields to security, data dictionary and reporting.
For the special situations where configurability of the application is not sufficient to meet client needs, ZeOmega also provides custom software development services to meet specific business requirements, features or unique integration requirements. These services are delivered to the same standard as our other implementation services.
Our software solutions have already been integrated with several external systems. To minimize the uncertainties associated with integration with external systems, we offer standard APIs and interface specifications that external systems can use to talk to our solutions. We also offer integration services which involve development of custom interfaces or modification of the standard interfaces to meet client specific requirements.
We offer data migration services to enable clients to move data from legacy systems into our solutions. We have a team of qualified personnel who understand intricacies of data migration and have successfully migrated data for several clients.
ZeOmega offers Remote Administration Services to its clients who have the care management solutions located their facilities, but do not want to undertake the administration and maintenance of the care management applications or the systems these applications reside on. We have experienced personnel who can handle remote systems maintenance and administration, application and user maintenance and administration. Services include data backup and disaster recovery, monitoring and optimization for performance and security.
ZeOmega provides enterprise level infrastructure support including hardware, hosting and administration for clients who use our solutions on a SaaS basis. ZeOmega uses for production, backup and disaster recovery purposes, multiple SAS70 Type 2 audited datacenters with capabilities such as redundant backbone connections and multiple physical security checks for access to these facilities. ZeOmega's SaaS infrastructure conforms to disaster recovery guidelines recommended by organizations such as Association of Contingency Planners (ACP).
We work with clients to ensure an effective and efficient knowledge transfer of the day-to-day workings of our solutions and ensure you achieve your patient care and bottom line goals. During the implementation period, we provide a formal training program designed around your business and training requirements. On-going training is also offered to ensure consistent knowledge retention. We offer both onsite and web-based training.
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