Karen Iapoce, Senior Director of Government Solutions at ZeOmega, has 30+ years’ experience in strategic healthcare. Over the years, her titles have ranged from RN to Senior VP of Clinical Operations and Director of Government Solutions. Karen is a clinical leader, trainer, and liaison experienced in driving innovations in quality, products, metrics, revenue, and cost. She has expertise in Medicaid, Medicare, Social Determinants of Health, and federal/state regulations and their application within payer/provider environments.

With over 18 years of healthcare experience, Chantel’s journey has afforded her professional acumen in long-term care, critical care nursing, ambulatory clinical operations, nursing education within an Accountable Care Organization (ACO), and Managed Care Organization experience with a focus on quality. She is dually board certified in Family Nursing Practice and Gerontologic Nursing through the American Nurses Credential Center, which has shaped her expertise in clinical, nonclinical, and leadership roles.