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  • HEALTHCARE SERVICES COMMUNICATION HUB

    Reach and engage healthcare consumers with multi-channel solutions

Engaging consumers to make better decisions about their health demands an intelligent, multi-channel approach that integrates consumer preferences for digital communication options and accounts for their current health status. While catastrophic and high-risk patients typically respond to traditional outreach methods like phone calls, those at an emerging risk for health issues and related costs are much more difficult to engage. They also tend to prefer digital options. It’s this group that provides the greatest opportunity for payers, employers, and other at-risk entities. Increasing the rate of successful engagements helps avoid escalating health problems and related spend.

Understanding the impact of consumer engagement on health outcomes and costs, ZeOmega offers the Healthcare Services Communication Hub, a growing ecosystem of tools and applications integrated with powerful data and workflows. By combining the analytics intelligence and workflow capabilities in Jiva with a host of communication options, such as live chat, video chat, SMS text messaging, secure messaging, and more, ZeOmega is enabling healthcare organizations to create effective engagement campaigns, connect consumers with critical care management, and automate outreach using multiple channels – all based on consumer preference.

CAMPAIGN MANAGEMENT

Automate and measure multi-channel consumer engagement

CONSUMER MOBILE APP

Meet healthcare consumers where they are

WELLNESS & REWARDS

Give healthcare consumers a reason to engage

Capabilities

  • Care Management
  • Government Solutions
  • Healthcare Services Communication Hub
  • Social Determinants Of Health
  • Analytics & Reporting
  • Clinical Intelligence
  • Explainable AI
6200 Tennyson Parkway
Suite 200
Plano, TX 75024 USA
214.618.9880
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ZeOmega KLAS overall Vendor Score: 83.5
ZeOmega

  • About Us
  • Who we Serve
  • How we Help
  • Client Success
  • Knowledge Hub
About Us

  • Leadership
  • Advisory Board
  • News & Events
  • Careers
  • Best in KLAS
  • Partners
  • Certifications
Who we Serve

  • Commercial Health Plans
  • Medicaid Managed Care Plans
  • Medicare Advantage Plans
  • Health Systems
  • Accountable Care
How we Help

  • Transitions to Value Based Care
  • Improve Care & Quality
  • Boost Efficiency & Productivity
  • Drive Consumer Engagement
  • Enhance Cost Avoidance & Optimization
  • Increase Payer Provider Collaboration
Solutions

  • Your Jiva Solution
  • Health Unity
  • Solutions Care-Intel
Client Success

  • Jiva Implementation Service
  • Jiva Support Services
  • Jiva Certification
  • Jiva Cloud Services
  • Advisory Services
Knowledge hub

  • White Papers
  • Case Studies
  • Solution Trends
  • Webinars
  • Videos
  • Infographics
  • Blogs
Certified

From The Blog

  • Impact of the New CMS Healthcare Interoperability Rule | ZeOmega
  • Key Takeaways from 2024 Medicare Advantage Proposed Rule | ZeOmega
  • Reducing Burden in Healthcare Prior Authorizations | ZeOmega
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