ZeOmega is recognized in the 2026 Gartner® Market Guide for Intelligent Prior Authorization, U.S. Healthcare Organizations.

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Social Determinants of Health Solutions (SDOH/Social Care)

Social determinants of health have a massive impact on health and are often the underlying factor in preventing access, compliance, and quality improvement.

People walking up and down a city street

Overview

Key Features

Identify health equity gaps

  • Pinpoint SDOH risks/needs across geographic areas and
  • Individuals that contribute to health equity issues
  • Design SDOH campaigns and define social strategy to ○ inform corporate strategy
  • Mitigate health disparities and assure health equity
  • Reinforce evidence-based care
  • Close gaps in care

Factors such as housing, food, transportation insecurity, and inadequate support systems can render even the best care management programs completely ineffectual, cutting members off from the resources they need to engage and comply with care team support.

Technology   Solutions for Social Determinants of Health

Vulnerable communities and individuals impacted by SDOH can be difficult to identify and even more difficult to address, requiring a sophisticated data analytics function as well as nuanced outreach programs that leverage care professionals as well as community resources.

Leveraging Jiva Platform for SDOH Challenges

The SDOH Social Care Platform seamlessly assembles data from a wide range of sources, including assessments, claims data, and government databases to create a holistic view of the interconnected social factors impacting the member.

AI for Social Social Determinants of Health

Our AI-powered, automated workflows are carefully customized to combine care management interventions with coordinated third-party social services, in-house benefit programs, and community resources.

The result is a nuanced approach tailored to the specific needs of individuals and specific communities, with a closed-loop reporting and collaboration process that aligns plan, provider, and community resources around shared goals and methods.

ZeOmega is #1 Best in KLAS for Payer Care Management Solutions 2022, 2023, 2024 and 2025

Additional Resources