Factors such as housing, food, transportation insecurity, and inadequate support systems can render even the best care management programs completely ineffectual, cutting members off from the resources they need to engage and comply with care team support.
Vulnerable communities and individuals impacted by SDOH can be difficult to identify and even more difficult to address, requiring a sophisticated data analytics function as well as nuanced outreach programs that leverage care professionals as well as community resources.
Leveraging Jiva Platform for SDOH Challenges
The SDOH Social Care Platform seamlessly assembles data from a wide range of sources, including assessments, claims data, and government databases to create a holistic view of the interconnected social factors impacting the member. Our AI-powered, automated workflows are carefully customized to combine care management interventions with coordinated third-party social services, in-house benefit programs, and community resources.
The result is a nuanced approach tailored to the specific needs of individuals and specific communities, with a closed-loop reporting and collaboration process that aligns plan, provider, and community resources around shared goals and methods.
Additional SDOH Resources:
White Paper: The Social Determinants of Health: Improving Population Health with Data-Driven Insights
Webinar: Minimizing SDOH Confusion: How Do I Focus on What’s Needed?
Webinar: The power of SDOH insights: How data can help providers and payers close care gaps
Webinar: Maximizing Health Equity Outcomes by Leveraging SDOH Insights
As health plans and providers transform operations to support value-based care, it’s important to keep in mind that successfully engaging consumers in their health is also critical to managing costs and outcomes.
Join ZeOmega experts as they discuss how health-related social need (HRSN) interventions and/or programs can be utilized to advance health equity through the lens of an integrated delivery network.
How will AI change the future of care management? Learn about the impact of ChatGPT/AI in Healthcare
The Jiva Care Quality (CQ) Navigator is a powerful performance monitoring and analytical solution with an embedded omnichannel workflow that centralizes HEDIS and CMS Stars quality program data, improves care gap closure rates, and empowers value-based care reporting.
ZeOmega announced that it has integrated its SDOH Social Care solution with Microsoft Cloud for Healthcare built for Microsoft Azure.