The key to successful consumer engagement is a data-driven, multi-channel approach that reaches members where they are based on their own behavior, health, and preferences. Jiva incorporates patient data, survey responses, clinical data, and more to target individual members or entire populations with relevant communications across a variety of platforms.
With Jiva Digital Consumer Engagement, you can:
- Achieve better consumer engagement and compliance
- Meet consumer demand for fast, convenient, and secure service
- Measure success with real-time delivery and response tracking
- Seamlessly integrate engagement into your existing care management workflow
- Automate routine communications so you can deploy clinical resources effectively
- Maintain brand consistency across communication channels