Videos

Consumer Engagement – Powered by Jiva

Successful consumer engagement is a data-driven, multi-channel approach that reaches members where they are based on their own behavior, health, and preferences. Jiva can target individual members or entire populations with relevant and data-driven communications across a variety of platforms.

CareIntel

CareIntel leverages three types of algorithms across its identification, stratification, prediction, and intervention solutions to meet specific care and business objectives. Derived at the intersection of accuracy and explain-ability, CareIntel’s insights and actionable workflows empower clients to identify specific needs in their populations and then power assessments, clinical dashboards, registries, care plans, and interventions to meet them.

CMS Interoperability and Patient Access

Learn how ZeOmega supports your compliance with the 21st Century Cures Act Final Rule requirements for Interoperability and Patient Access including:

• CMS compliance requirements and deadlines
• The foundational technology, data sets, and use cases to enable Patient Access, Provider Directory, and Payer-to-Payer Data Exchange functionality
• How implementing ZeOmega’s FHIR^®-based interoperability gateway enhances your Jiva data and experience

Jiva Social Determinants of Health (SDOH) and SDOH as a Service
Identify, prioritize, and address critical social needs with accurate, detailed data

ZeOmega’s Social Determinants of Health solutions put actionable SDOH data right in your population health workflow. Organizations use Jiva SDOH to:

• Identify more of their vulnerable members
• Understand social challenges at the geographic, population, and individual level
• Prioritize interventions with customizable rules
• Automate care coordination activities
• Connect members with third-party social services
• Measure the effectiveness of interventions

Jiva Sentinel Rules Engine
Learn One of the Reasons Why Jiva is the Industry’s Leading PHM Platform

There are many differentiators that set Jiva apart from other population health management (PHM) platforms, but one of the biggest is our proprietary Sentinel Rules Engine (SRE). Our SRE has been proven to eliminate 30% or more of manual care management processes, lowering costs of care and improving health outcomes. It is far more comprehensive than any other in existence, and best of all, it is easy to fine-tune to meet your exact needs. Watch this video to learn what makes our SRE is so unique, powerful, and worthy of long-term investment.

PART 3 OF 3-PART SERIES: Learn How Jiva has Evolved to Enhance the Client Experience

For over 15 years, ZeOmega^® has been serving health plans, providers, and members—bringing greater health and wellness to communities across the nation. Over that time, our organization has been dedicated to constant improvement and innovation. Jiva, the industry’s leading population health management platform from ZeOmega, has evolved too. Updates and enhancements have not only kept our solutions ahead of the rest, but they have also transformed the client experience along the way. Watch Sandra Hewett, vice president of clinical solutions at ZeOmega, explain how.

PART 2 OF 3-PART SERIES: Learn Why Jiva Stands Out from Other PHM Platforms

Jiva stands out from the competition, but why? Watch Sandra Hewett, vice president of clinical solutions at ZeOmega^®, as she explains why Jiva is the most powerful platform on the market to help your organization achieve its loftiest goals. Learn how Jiva uniquely enables you to integrate and aggregate disparate data, use real-time information to ensure care coordination across settings, engage members through the use of mobile tools and data transparency, and more.

Healthwise Discusses Why Its Partnership with ZeOmega Benefits Clients

Healthwise builds the world’s best healthcare content and educational solutions to help you turn care moments into lasting relationships. ZeOmega delivers best-in-class care management solutions through Jiva — the industry’s leading population healthcare management (PHM) platform. Together, these platforms save multiple steps for users who are selecting and distributing educational material to members. The result is more time and money returned to your organization. Watch this insightful video to learn how this powerful collaboration can help you improve overall health outcomes and empower your members.

PART 1 OF 3-PART SERIES: Watch How Jiva Helps Organizations Overcome Complicated Care Management Challenges

To support population health management (PHM) programs, you need the help of powerful solutions that integrate disparate data, create actionable intelligence, support holistic care management, and promote stakeholder engagement. Watch as Sandra Hewett, vice president of clinical solutions at ZeOmega, explains how Jiva—the industry’s leading PHM platform—provides the capabilities needed to overcome complicated care management challenges and pinpoint key opportunities for improvement.

Meet Jennifer
Watch how Jiva promotes seamless care transitions to improve Jennifer’s overall health.

Jennifer is a Type 2 diabetic with a history of straying from her prescribed diet. As a result, she frequently visits her ACO’s local Emergency Department. Prior to having Jiva, her ACO was dealing with siloed care information which resulted in Jennifer’s interdisciplinary care team having no idea when—or if—she was admitted to the hospital. But with Jiva, all that has changed. Jennifer’s health information is delivered to the right people, at the right time—helping her care team stay connected, automate care transitions, and improve Jennifer’s overall health.

Kern Health Systems Talks about a Straightforward Implementation Process with ZeOmega

Watch as Kern Health Systems (KHS)—a large, California health plan dedicated to improving the health status of members through an integrated managed healthcare delivery system—discusses the organization’s positive experience collaborating with ZeOmega to smoothly implement Jiva. Listen as Administrative Director of Health Services Deborah Murr describes the support given by the ZeOmega team, how they handled Medi-Cal, and a go-live day that flowed without incident.

Kern Health Systems “Loves” Jiva Because of Seamless Integration

Kern Health Systems (KHS) is a managed care health plan serving more than 240,000 members in California. In this video testimonial, KHS Administrative Director of Health Services Deborah Murr discusses how the Jiva team has been attentive and detailed throughout the implementation process and how seamless integration and single sign-on are changing the way the large organization does business.

Meet COO Maria Perez.
Watch how Jiva reduces her IDN’s risk through seamless data integration.

Maria Perez is the COO of an integrated delivery network (IDN) providing care for 500,000 people. Lately, her primary concerns have been successfully managing risk and integrating data to enhance population health. Her IDN has pre-established goals in its risk-based contracts, and Maria needs a way to meet—and even exceed—these goals. Watch how she uses Jiva to skyrocket past expectations. With Jiva, a PHM platform with unmatched capabilities for effective value-based care, Maria’s challenges become her wins.

Automating the Authorization Process with InterQual Connect^™ and Jiva

Payers can now automate medical review and authorization within the existing care management workflow. InterQual Connect^™ is the first cloud-based medical review service with authorization connectivity. And, it is integrated into Jiva, the industry leading one-stop-shop for population health management solution from ZeOmega^®. This collaboration makes it possible for payers to easily automate all authorization requests, even those requiring medical review.

Kern Health Systems Replaces Four Platforms with Jiva

Kern Health Systems (KHS) is a managed care health plan serving more than 240,000 members in California. In this video testimonial, KHS Administrative Director of Health Services Deborah Murr explains why the organization chose Jiva to consolidate four existing, siloed systems it used for case, disease, utilization, and pharmacy management. With Jiva, KHS now has the flexible and extensible solution it needs to:

• Streamline operational efficiencies.
• Improve care coordination for a growing Medicaid population.
• Accommodate new lines of business.

Jiva HIE Helps SignalHealth Deliver Advance Care Directives to Clinicians at the Point of Care

SignalHealth sought to create a regional advance care repository for the 16 provider organizations across its clinically-integrated network. To do so, SignalHealth is working with ZeOmega® to augment its Jiva HIE functionality and incorporate advance care directives into workflows and bring them to clinicians at the point of care. Watch this video to learn how the the initiative is allowing SignalHealth to:

• Improve critical care decisions
• Empower clinicians at the point of care to deliver patients’ desired treatment
• Provide families with clarity in difficult care circumstances

Jiva Helps MDwise Optimize Health Needs Assessment Data to Streamline Workflows and Improve Care

MDwise, Indiana’s largest not-for-profit health plan, has a long history of creatively leveraging technology to deliver optimal, cost-effective care. In this informative video, MDwise Medical Management Project Consultant Chrissy Mansoori explains how the organization leverages the inherent flexibility and configurability of Jiva to maximize the value of health needs assessment data and:

• Streamline workflows
• Improve efficiencies
• Increase patient engagement
• Optimize care

ZeOmega^® and Vivify Health™: The Last Mile of Population Health

A flexible patient engagement program is essential for successful value-based care. Watch this compelling video to see how ZeOmega and Vivify Health have partnered to combine the intuitive and flexible Vivify Remote Care Management Platform and the comprehensive Jiva population health management solution to help healthcare organizations better engage patients and high-risk individuals across multiple care settings. Learn from client case studies and demonstrations of the patient and clinical experiences how this dynamic strategic alliance delivers unique patient engagement possibilities to help you ensure better health for even the most complex patients.

SignalHealth Connects 30 EMRs across its Integrated Clinical Network with Jiva HIE

In this video testimonial, Jessica Gleason, health information systems coordinator for SignalHealth, describes how her organization leverages Jiva HIE from ZeOmega® to aggregate and consolidate patient information from upwards of 30 different EMRs used by the providers across the SignalHealth network. Ensuring that each care team member has a consistent, mutual view of complete patient data means SignalHealth can achieve its goal of keeping individuals healthy in their journey across the care continuum.

The Synergy of Science and Software: Improving Care Management Outcomes with Behavior Change Science

ZeOmega and Healthwise understand that behavior change isn’t a trend – it is the future of healthcare. Preventable lifestyle-related behaviors are causing or exacerbating chronic illness on an unprecedented scale. They account for half the mortality from the ten leading causes of death in the United States. This insightful video illustrates the importance integrate behavioral science into the workflow of coaching applications to improve outcomes. It offers a framework for tailoring member interventions to honor a person’s specific needs and preferences, creating meaningful experiences that motivate lasting health behavior change to improve outcomes.

Featuring:

Catherine Serio, Ph.D., Sr. Director, Behavior Change Strategy, Healthwise

Automate the Authorization Review Process with Jiva and InterQual Connect™

The Jiva Population Health Management Solution from ZeOmega® now integrates seamlessly with InterQual Connect™ from McKesson Health Solutions. In this informative video, you’ll learn how this partnership helps healthcare organizations easily automate all authorization requests – even those requiring a medical review – directly within existing workflows. See how InterQual Connect pairs the leading InterQual Criteria, now available as a web service, with proven and secure cloud connectivity, and how providers can leverage the Jiva provider portal to submit authorization requests and receive instant approval. You will also learn about automating authorization requests that originate from the vast network of InterQual-enabled providers that share a clinical language.

Featuring:

Craig Knier, Director, Product Management Platform and Application Services – McKesson
Sean Dunham, Business Partner Relationship Manager – McKesson

Meet Dr. Patel.

See how Jiva helps his organization assess and address risk to deliver the best care at the right time

Dr. Patel leads a healthcare system with 500,000 lives across a network of 200 primary care physicians. He has discovered that claims information, medical records, and big data don’t provide enough detail to accurately risk adjust his patients. This is why Dr. Patel chose Jiva.  It can assess up to 4,000 person-specific data points to help him more accurately predict and prevent adverse events. With Jiva, Dr. Patel is assured that his health system is delivering optimal care to those who need it most.

Meet Anna.

Watch how Jiva connects data to improve her care.

As Anna interacts with the healthcare system throughout her life, she leaves behind patches of siloed data that her care team members can’t share. With Jiva, the silos are eliminated and the patches of data become a complete and comprehensive mosaic of everything a care team member needs to know about Anna – including the psychosocial factors that influence her health. And they all have equal access to it. It’s truly patient-centered, end-to-end care management.

Meet Dr. Joe.

Watch how Jiva helps providers successfully transition to value-based care.

Dr. Joe is making the transition to value-based care, but it has become clear that his EHR alone isn’t going to get him there. It doesn’t provide the holistic patient view and other functionality he needs. After implementing Jiva to work in conjunction with his EHR, Dr. Joe has all of the tools he needs to optimize outcomes, better understand and manage his patient population, and make his shift to value-based care smooth and successful.