ZeOmega’s team of project and technical experts work diligently to deliver support escalation to the appropriate team, evaluate issues, and identify and deploy fixes while implementing the best solution to limit business disruption.
Jiva Operations team monitors the ZeOmega hosted Jiva environments to proactively identify and resolves the issues to avoid system downtime and business disruptions.

We coordinate service incident resolution across your multiple geographies, from initial notification to final resolution.
What We Offer
Jiva Support Services includes the following world-class support features: