Jiva Care Reminders

ZeOmega’s Proactive Care Gaps Solution

Many health plans and providers want to improve quality performance, close gaps in care, and support value-based care initiatives, but they rely on retrospective reporting and manual tracking that delays interventions and limits care team efficiency. Without timely insights, care managers may struggle to identify members who are due for preventive and chronic care services, resulting in missed opportunities to support better clinical and quality outcomes.

Enabling Proactive Care Coordination

ZeOmega’s Jiva Care Reminders help healthcare organizations transition from reactive reporting to proactive care coordination. The solution identifies, prioritizes, and tracks care gaps in real time, giving care teams the information they need to intervene earlier, reducing preventable utilization, and lower avoidable costs.  

Jiva Care Reminders supports a wide range of users across healthcare organizations, including care and case managers, quality and performance improvement teams, population health managers, utilization management teams, clinical and provider staff, member engagement teams, and health plan operations teams. Key capabilities include:

• Care Gap Detection: Identifies preventive and chronic care gaps.
• Quality Measures: Assigns age and gender-specific quality measures.
• Automated Compliance Tracking: Calculates due dates and automates compliance tracking.  
• Real-Time Alerts and Care Reminders: Provides real-time, near due, and overdue alerts.
• Data-Driven Gap Closure: Auto-closes gaps using claims and clinical data documentation.
• Workflow Integration: Embeds reminders within case management workflows.
• Targeted Outreach and Campaign Management: Supports targeted outreach and enhances care team efficiency.  
• Population-Level Insights: Delivers dashboards and population-level reporting.

Download the Care Reminders product overview to learn more about how ZeOmega’s Jiva Care Reminders help healthcare organizations proactively close gaps in care, or contact us to request a demo.

Additional Resources

Solution Trends: Member Engagement Navigator

Blog: Member Engagement Navigator: Enhancing Consumer Engagement

Blog: AI and Its Value in Enhancing Member Engagement in Healthcare