Smart CM Suite

ZeOmega's AI Agent-Powered Care Management Solutions
Case managers lose valuable time moving between screens and systems just to understand a member's needs and decide what to do next. Smart CM is a modular, agentic artificial intelligence (AI) suite that addresses that friction across the care management (CM) lifecycle, embedded within Jiva workflows.
Built on responsible AI principles with human-in-the-loop controls, Smart CM helps case managers move from information gathering to informed action with less manual effort.
What Does the Smart CM Suite Overview Cover?
Download the two-page overview to see:
- How Call Summarization and Next Best Actions (NBA), Clinical Summary, and CM Assist work together
- The agentic AI components behind each solution
- How Smart CM supports case manager productivity, documentation, and care gap closure
- Who Smart CM helps, from case managers to quality and risk adjustment staff

Additional Resources
Solution: Smart UM Suite
Solution Trends: Jiva PrudenceAI
Solution: Care Management Solution
Solution: Jiva
News: ZeOmega Earns Artificial Intelligence Accreditation from DirectTrust®