Case Management

Jiva’s Case Management (CM) capabilities support comprehensive care management for people with significant acute or complex care needs, integrating both medical and behavioral health.

By combining evidence-based content with innovative assessments and care planning tools, Jiva CM assists the user in effective, efficient condition management, regardless of the patient’s severity. It allows users to manage diverse forms of care such as maternity, behavioral, transplant, and complex cases in a single “case,” and supports the enrollment process with optional case management outreach functionality.

For those programs that separate medical case management and behavioral health case management, a CM-BH case type is available.