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The Official Jiva Certification Program

ZeOmega's structured path to platform expertise for consultants, clinicians, and technical teams implementing or operating Jiva.

Jiva Certification for Healthcare Consultants

The Jiva Healthcare Consulting Certification is ZeOmega's official, role-based training framework for teams that implement, operate, and optimize Jiva across clinical, business, and technical functions.

Built for enterprise-scale adoption, the program combines foundational platform knowledge with advanced specialization, giving individuals a clear path to certification and organizations a consistently skilled workforce.

Trusted by leading implementations
‍Validated expertise across healthcare orgs
Recognized by Jiva expertise
Credential backed by ZeOmega
Focused on real-world outcomes
Applied, practical learning at every level

See the program in action

A quick overview of the Jiva Certification Program, its paths, and what certification means for your organization.

What Jiva-Certified Consultants Deliver

Implementation Planning

Guide organizations through first-time Jiva deployments and module configurations with a structured approach.

Workflow Standardization

Establish consistent clinical and operational workflows that scale across teams.

Performance Optimization

Identify and resolve platform inefficiencies to improve utilization and outcomes.

Analytics and Reporting

Apply Jiva's data capabilities to drive informed operational decisions.

Risk Mitigation

Anticipate and address implementation challenges before they impact go-live timelines.

Organizational Enablement

Build internal Jiva capability that sustains long-term platform success.

How it works

Enroll
Select the track that matches your role — clinical, business, or technical
Learn
Build core Jiva platform knowledge through instructor-led training
Advance
Apply learning to role-specific workflows and real-world use cases
Specialize
Complete advanced modules in clinical management or technical architecture
Validate
Pass assessments at each level to demonstrate platform proficiency
Certify
Receive your official ZeOmega Jiva certification
Apply
Put your certification to work in implementations, operations, or client engagements

Learning Experience

Practical, role-based training designed for how healthcare teams actually work.

  • Hands-on training directly within the Jiva platform
  • Modules structured by role — clinical, business, and technical
  • Progressive assessments with certification at each level
  • Instructor-led virtual sessions with Jiva subject matter experts

Business Impact

Give your organization a workforce that can implement, operate, and optimize Jiva with confidence.

  • Faster, more predictable Jiva deployments
  • Reduced dependency on external implementation support
  • Standardized workflows and platform usage across teams
  • Stronger audit readiness and compliance reporting
  • Internal SMEs who can sustain and scale Jiva long-term

Role-Based Certification Paths

Four certification paths built on a common foundation. Complete the Foundational course first, then choose the path that fits your role.

Foundation

Jiva Foundational Course
(Mandatory for all)
For: All users — clinical, business, administrative, and technical
The starting point for every certification path. Covers core Jiva concepts, platform navigation, and implementation fundamentals required across all roles.

KEY AREAS:

  • Jiva Product Overview covering multiple modules
  • Jiva Implementation Overview
  • ClicBank Overview
  • Introduction to Jiva Screen Elements

Consultant

Jiva Certified Consultant
(Clinical & Business Path)
For: Care managers, nurses, consultants, and business analysts
Prerequisite: Jiva Foundational Course
Builds on the foundation with hands-on training in care management, utilization, member workflows, and portal operations — the day-to-day work of Jiva users.

KEY AREAS:

  • Care Management
  • Utilization Management
  • Member and Episode workflows
  • Provider Portal
  • Member portals
  • Reporting and System configuration

Technical

Jiva Technical Expert
(Technical Path)
For: Technical analysts, architects, integration specialists
Prerequisite: Jiva Foundational Course
Covers system architecture, APIs, data pipelines, and interoperability — for teams responsible for building, connecting, and maintaining Jiva environments.

KEY AREAS:

  • Interoperability and data exchange
  • System architecture
  • APIs and Schedulers
  • Data Pipelines and Data Extracts
  • Kafka, Model views, and extracts
  • Live technical training

Specialized

Jiva Specialized Solutions
(Solutions Path)
For: Partners and customers seeking expertise in specific Jiva solutions
Prerequisite: Jiva Foundational Course
Designed for partners and customers seeking expertise in specific solutions within the product suite. Provides targeted training on solution capabilities, workflows, and best practices to build practical knowledge and confidence.

KEY AREAS:

  • Solution-specific capabilities and workflows
  • Best practices for targeted solutions
  • Practical, applied solution knowledge
  • Available to participants with applicable solution access

What You Will Learn

Introduction to Core Jiva Concepts

  • Comprehensive introduction to core product fundamentals

Clinical Workflows

  • Care management and utilization
  • Member tracking and plans

Administration & Portals

  • Roles and dashboards
  • Provider and member portals

Reporting & Systems

  • Reports and key engines
  • ACE, SRE, and correspondence engine

Configuration & Data

  • Code tables and data structures
  • Imports, exports, and controls

Technical Capabilities

  • APIs and integrations
  • Data exchange and system architecture

Ready to get certified?

Contact us by filling the form below to find the right certification path for your role.