Alliance Behavioral Healthcare Selects Jiva as Its Population Health Management Platform

Durham-based MCO to Manage More Than 200,000 Medicaid-eligible North Carolinians with Solution from ZeOmega®

PLANO, Texas – September 6, 2017 –Alliance Behavioral Healthcare, a managed care organization (MCO) based in Durham, NC, has chosen Jiva from ZeOmega as its new population health management platform. Responsible for more than 200,000 high-risk and underserved residents of North Carolina’s Durham, Wake, Cumberland, and Johnston counties, Alliance will use Jiva to manage services across its network of nearly 2,200 providers.

Alliance manages publicly funded behavioral health services for Medicaid-eligible and uninsured North Carolinians with mental health conditions, intellectual and developmental disabilities, and substance use issues. In the early stages of its implementation, Jiva will help Alliance track and analyze provider performance, identify high-risk and underserved members, and manage resources to combat the growing opioid epidemic.

“As an organization, we have made a strong commitment to data-driven population health management, whole person integrated care, and innovation in care coordination,” says Alliance Chief Executive Officer Rob Robinson. “Among the tools available to help us realize these goals, Jiva was the right choice for Alliance.”

Jiva offers a scalable, flexible solution that supports virtually any population health management need, including data aggregation and integration, evidence-based risk assessment and management, patient-centered care delivery, and care coordination across the continuum. Jiva HIE helps organizations overcome perennial interoperability issues, enabling the integration and bidirectional sharing of data with both electronic health records (EHRs) and health information exchanges (HIEs). Alliance plans eventually to leverage this capability to integrate its system with the state HIE.

ZeOmega Founder and Chief Executive Officer Sam Rangaswamy welcomes the partnership with Alliance as an opportunity to highlight Jiva’s potential for integrating physical and behavioral health data. “Whole person integrated care requires weighing all the factors that influence a member’s health, including social determinants. Jiva gives MCOs like Alliance a solution that actually makes that possible.”

 About ZeOmega

Jiva, the HIE-enabled and powerful population health platform from ZeOmega, delivers high-value, strategic solutions enabling payers and care-delivery organizations to improve individual health and provider performance. With deep domain expertise and a comprehensive understanding of complex population health challenges, ZeOmega serves as a true partner for clients, offering flexible deployment and delivery models that leverage an innovative platform designed to integrate workflow, analytics, content, and communication capabilities. By consistently meeting customer expectations and project benchmarks, ZeOmega has earned a reputation for responsiveness and reliability. For more information, visit or call 214-618-9880. Follow ZeOmega on Twitter, LinkedIn, and Facebook.

About Alliance Behavioral Healthcare

Alliance is the managed care organization for publicly-funded behavioral healthcare services for the people of Durham, Wake, Cumberland and Johnston counties in central North Carolina. Alliance works with a network of almost 2200 private providers to serve the needs of 471,000 Medicaid-eligible and uninsured individuals within a total population of 1.8 million.

Media Contact
Nancy Narraway
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Tel +214 618 9880 x8165